Information We Collect

When you work with us for your wedding or celebration decoration needs, we collect information that helps us create the perfect atmosphere for your special day. This includes your contact details, event preferences, venue information, and specific decoration requirements you share with us during consultations.

We also collect technical information when you visit our website, including your IP address, browser type, and pages you view. This helps us understand how clients find us and what information is most helpful when planning their celebrations.

• Personal contact information (name, phone, email, address)
• Event details (dates, venues, guest count, budget preferences)
• Design preferences and decoration requirements
• Payment information for deposit and final payments
• Photos of venues and previous events (with your permission)

How We Use Your Information

Your information helps us deliver personalized decoration services that match your vision perfectly. We use your details to coordinate with vendors, schedule installations, and ensure every element of your celebration looks exactly as you imagined.

We may also use your information to send you updates about your event timeline, share inspiration for your decoration theme, or notify you about seasonal decoration trends that might interest you. You can opt out of these communications anytime.

Information Sharing and Disclosure

We share your information only when necessary to make your event successful. This includes coordinating with florists, rental companies, venue staff, and other vendors who contribute to your decoration setup. All our partners sign confidentiality agreements to protect your privacy.

We never sell your personal information to marketing companies or use it for purposes unrelated to your event. Sometimes we share anonymous project details (without identifying information) to showcase our work, but only with explicit permission from clients.

Data Security Measures

Your personal information is stored securely using industry-standard encryption and protected by multiple layers of security. Our team members access client information only when needed for your specific project, and all access is logged and monitored.

We use secure payment processors for all financial transactions and never store complete credit card information on our systems. Physical documents containing your information are kept in locked filing cabinets in our Baku office, accessible only to authorized staff members.

• SSL encryption for all online communications
• Secure, password-protected client file systems
• Regular security audits and system updates
• Staff training on privacy protection procedures
• Secure disposal of sensitive documents

Your Privacy Rights

You have complete control over your personal information. You can request to see what information we have about you, ask us to correct any inaccuracies, or request deletion of your data after your event is complete and all business obligations are fulfilled.

If you want to limit how we contact you or opt out of promotional communications, just let us know. We'll always respect your preferences while ensuring we can still coordinate effectively for your upcoming events.

• Access your personal information and see how it's used
• Request corrections to inaccurate information
• Delete your information after service completion
• Limit data processing for marketing purposes
• Receive information in a portable format

Data Retention and Deletion

We keep your information for as long as needed to provide services and fulfill legal obligations. Event planning details are typically retained for two years after your celebration, allowing us to assist with anniversary celebrations or recommend our services to your friends and family.

Financial records are kept according to Azerbaijan tax and business regulations, typically for five years. Photos and portfolio materials are kept only with your explicit permission and can be removed anytime upon request.

International Data Transfers

While our primary operations are based in Baku, Azerbaijan, some of our decoration suppliers and technology partners may be located in other countries. When your information is transferred internationally, we ensure adequate protection through contractual safeguards and compliance with applicable privacy laws.

We work only with international partners who demonstrate strong privacy protections and commit to handling your information with the same care we provide. Any international transfers are limited to what's necessary for delivering exceptional decoration services.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our services and legal requirements. When we make significant changes, we'll notify active clients by email and post the updated policy on our website with a new effective date.

We encourage you to review this policy periodically, especially before major events. Your continued use of our services after policy updates indicates acceptance of the revised terms, though your existing rights remain protected.